Last updated: 2017/10/12
Consent and Personal Information Collection and Use
We may use your personal or account information for the following purposes:
To provide the Site and Services to you and to other users of the Site and Services;
To improve the quality of the Site and Services through polls, surveys and other similar feedback gathering activities conducted by UBike and/or third parties;
To create, manage and control your account information, and to verify access rights to the Site and Services;
To bill your account;
To communicate with you, including without limitation for the purpose of providing you with information about the Services, or informing you of changes or additions to the Services or of the availability of any other services or features we provide;
To assess service levels, monitor traffic patterns and gauge popularity of different features and service options of the Site and/or Services;
To investigate and protect against fraud, abuse and/or error, and to respond to claims of any violation of our rights or those of any third parties;
Take action regarding suspected illegal activities;
To respond to your requests for customer service;
To protect the rights, reputation, property or personal safety of you, us, our users and the public;
Respond to claims and legal process (e.g., subpoenas);
Protect against legal liability;
As required to comply with applicable laws or as authorized by applicable laws; and/or
In addition, from time to time we may disclose or allow access to your personal information outside the United States where it may be subject to the lawful access requirements of the jurisdiction in which it is stored or able to be accessed.
We may occasionally communicate with you regarding our products, services, news and events. You have the option to not receive this information. We provide an opt-out function within all email communications of this nature, or will cease to communicate with you for this purpose if you contact us and tell us not to communicate this information to you. The only kind of these communications that you may not “opt-out” of are those required to communicate announcements related to the Services, including information specific to your Account, planned Services suspensions and outages. We will attempt to minimize this type of communication to you.
For the purposes of billing your account, UBike may share your credit card and other payment information with banks or other third parties, such as Paypal / Stripe / other payment processor used by UBike, in order to process payments. In addition, while UBike has in place up-to-date technology and internal procedures to guard such payment information against unauthorized access or intruders, there is no guarantee that such technology or procedure can eliminate all of the risks of theft, loss or misuse. UBike shall not be liable to you or any other person for any damages that might result from unauthorized use, publication, disclosure or any other misuse of such payment information, including credit card information.
Non-Personal Information Collection and Use
We collect and process the following information about you and your device each time you use the Service, including background use of our mobile application:
[technical information about your device including operating system data, time zone data, etc.]
[location data, including GPS data]
[system data, including information such as geographic location, trip duration, start and stop time and date, start and end location, bicycle ID number and user type]
[any other data collected about the device used]
Age of Consent
The Services provided by us are not designed nor intended for use by children under the age of 13. No one under the age of 13 may provide any information to us in connection with the Services. We do not knowingly collect personal information from children under the age of 13. As required by law, if we learn we have collected or received personal information from a child under the age of 13, we will delete that information. If you believe we might have any information from or about a child under the age of 13, please contact us at firstname.lastname@example.org.
Rights to Your Information
You have the right to access and edit your information at any time through the web interface provided as part of the Services.
Our Services are intended for United States residents. If you visit from the European Union or other countries with laws governing data collection and use that may differ from United States law. The United States does not have the same data protection laws as the European Union and other countries. By providing personal information to us, you consent to the use of it in accordance with this Policy and applicable law.
UBike retains the right to use or share any Aggregated Data generated by anyone using our Platform, including without limitation our users, for the purpose of enhancing and providing the Platform and the Services. “Aggregated Data” means data does not contain personal information and which has been manipulated or combined to provide generalized, anonymous information. Where you choose to utilize or connect certain services from third parties with the Platform, you agree that UBike may share your lead data with such designated third parties. Your identity and personal information will be kept anonymous in Aggregated Data.
Third Party Service Providers and Business Partners.
Some of the content and functionality on our Service may be provided by third parties that are not affiliated with us. Such third parties include:
Information about our location and mapping providers’ privacy practices is available at: Google Map; and
Change of Ownership or Business Transition
If we become involved in a merger, acquisition, sale of assets, joint venture, securities offering, bankruptcy, reorganization, liquidation, dissolution, or other transaction or if the ownership of all or substantially all of our business otherwise changes, we may transfer your information to a third party or parties in connection therewith.
We will strive to prevent unauthorized access to your personal information; however, no data transmission over the Internet, by wireless device or over the air is guaranteed to be 100% secure. We will seek to continue to enhance security procedures as new technologies and procedures become available.
We strongly recommend that you do not disclose your password to anyone. If you forget your password, we will ask you for your ID and send you an email containing your password.
Please remember that you control what personal information you provide while using the Site and Services. Ultimately, you are responsible for maintaining the secrecy of your identification, passwords and/or any personal information in your possession for the use of the Site and/or Services. Always be careful and responsible regarding your personal information. We are not responsible for, and cannot control, the use by others of any information which you provide to them and you should use caution in selecting the personal information you provide to others through the Site or Services. Similarly, we cannot assume any responsibility for the content of any personal information or other information which you receive from other users through the Site or Services, and you release us from any and all liability in connection with the contents of any personal information or other information which you may receive using the Site or Services. We cannot guarantee, or assume any responsibility for verifying, the accuracy of the personal information or other information provided by any third party. You release us from any and all liability in connection with the use of such personal information or other information of others.